QUANTIQ is closely following the Public Health England (PHE) advice relating to COVID-19 and Coronavirus. The health, safety and well-being of our Team and clients is our top priority. At this time, there is no indication that the QUANTIQ offices are affected, we are continuously monitoring the situation, but contingency plans are in place and developing.
For our clients
We have implemented specific actions outlined below which enable us to continue to provide services given the ability to work remotely. Our Teammates all have access to mobile technology and Microsoft collaboration tools such as Microsoft Teams that can collaborate with your teams. As a result, we believe that disruption will be minimal unless our Teammates or your employees become ill in large numbers.
We have introduced a quick questionnaire for all visitors to complete. If a visitor has recently travelled from a high-risk country, they will be refused entry to the building. Please note the safety guidance below regarding our workplace. These measures are designed to keep you and us safe. We will continue to review these procedures.
The current policy is based on the following areas:
Safety in the home and workplace
- Health and safety is paramount and further information can be found on the government website; https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public.
- All Teammates and clients are urged to take preventative measures to avoid exposure or infection.
- Follow regular hand washing advice by PHE.
- Sanitiser placed at the entrance and throughout the office with notifications to encourage regular use.
- If you are concerned for your health or a colleague’s, please call NHS 111 or a medical professional and notify HR.
- Key risk teammates who have underlying health conditions are advised to work from home. Medical advice to protect themselves should be sought.
Business & Personal Travel – through to April 30, 2020
- All business air travel requires approval by our CEO, Stuart Fenton.
- All international travel is discouraged, and caution is urged.
- Project travel has been reduced to essential travel only. This includes UK and international travel. To understand if it is essential, please speak with Stuart Fenton.
- Teammates returning from travelling abroad (both business and personal), should check Government travel advisory sites to understand what countries are high risk, please refer to this website: https://www.gov.uk/guidance/travel-advice-novel-coronavirus.
- We are trying to monitor travel to help with contingency planning, and to keep colleagues safe. It would be helpful if you can inform Sue Winnington in HR of any personal travel so we can better track, anticipate and act upon high risk issues as things change day-to-day.
- Teammates are encouraged to work remotely and not come to the office until further notice.
- Teammates are supplied with the technology to work from home. Some Teammates require additional technology from time to time and this will be supplied by the company directly to their home. Additional technology can include additional monitors or headsets.
- Teammates are encouraged to use Microsoft Teams to collaborate with other teammates and clients on projects.
- Team meetings and presentations are now online only using Microsoft Teams or Microsoft Live Events.
- Clients are requested to support remote collaboration using technology such as Microsoft Teams. Escalations will be handled by Peter Martin, Colin Bain or Stuart Fenton.
- All post will be redirected to one staff member who will scan in all paperwork and route to the relevant person.
- Parcels will be stored at the office.
- A skeleton staff of leadership and key people will be available at the office on rotation while it remains open.
- In the event of an office closure – all of our technology is in the cloud and backed up. Our business would operate as normal.
- Communication has increased on all topics, using email and Microsoft Teams to keep all Teammates informed.
- Clients are being advised to prepare for increased remote collaboration since in most cases, projects can continue remotely if clients have mobile technology.
Working from home
- Whilst working from home, you must be fully available, during normal working hours and online via company systems, this includes but is not limited to Email, Microsoft Teams etc.
- Please continue to record your time in T&E as appropriate.
Sickness / Absence policy amendment
- Teammates continue to be paid normal salary when they are working from home, this includes self-isolation.
- Teammates will be paid sick pay, in line with our sickness policy if they have the virus.
- Teammates who are sick with the virus symptoms must stay at home and not return to work until cleared by a medical professional or NHS 111.
- If you have been sick with symptoms, please notify HR immediately. Please continue to follow normal procedure for reporting absence as per the Employee Handbook.
- If you have not got the virus and not been advised to self-isolate by the NHS, or other medical professional and you are not working this will be considered as unauthorised absence and the company reserve the right to review pay.
- Please endeavour to work in a private space to ensure both client information and intellectual property is kept confidential, in line with GDPR requirements and standard working practice.
- In addition, our code of conduct and confidentiality agreements continue to apply. These can be found in your contract of employment, any questions please liaise with HR.
Please contact either Liam Shah, Sophie Kumar or Sue Winnington in the HR department for any queries.