As the world responds to the outbreak of COVID-19, QUANTIQ’s thoughts are with all those affected. At QUANTIQ we are doing our best to ensure the safety of our teammates, partners and clients whilst providing technology, tips and resources to help keep our entire community keep safe during this unprecedented time.
Responding to the Outbreak of COVID-19
Crisis Communications Apps
During a Crisis, communication with your Teammates and Clients is essential. The Crisis Communication App has been developed to allow you to connect instantly, enabling you to coordinate information sharing and increase team collaboration.
The solution combines Power Apps, Power Automate, Teams and SharePoint. It can be used on the web, mobile or in Teams. Key features include enabling teammates to report on their work status i.e. working from home and make direct requests – helping you to co-ordinate across your organisation and respond efficiently. The app can also be used to push news, updates, and content specific to you and your employees.
Quick and easy to implement – you may be able to do this in-house, or QUANTIQ have some of the best Microsoft Dynamics 365 global experts who are available to help you today. And what’s more, for certain emergency services our implementation will be free and for others heavily discounted:
- First Class, Firstline Support from QUANTIQ allowing you to get the Crisis App up and running
- Post Implementation Services are also available from QUANTIQ – helping you extend the Crisis App for the return to ‘Semi Normal Operations’
Contact us today to learn more.
Power Virtual Agent Services
In the current climate we are all having to adapt to working differently– working from home has become the new norm as well as adapting to changing roles.
Are you struggling to scale your team to manage the challenges of widespread remote working and respond to the uncertainty and questions your employees have?
QUANTIQ can offer you a range of services to drive business value from your investment in Power Virtual Agents.
Rapid Cloud Call Centre
Our Cloud Call Centre Solution is great for organisations who are looking to build customer loyalty and brand affinity. The Out of the Box Cloud Call Centre Solution will empower your organisation with streamlined data and unified technology to deliver excellent customer service. In addition, Omnichannel elements to include ‘Chat’ functionality can also be adopted. Not only is the solution low cost, it only takes a matter of weeks to deploy.
HelpDesk999
Are you in need of Urgent Technical Assistance?
If you need immediate technical help with your Microsoft Dynamics 365 environment to either rapidly scale support for widespread remote working or because you have a problem right now and need help to fix it, our QUANTIQ experts are only a click or a phone call away!
NEW Firstline Support
QUANTIQ helping you Scale your Firstline Support Help Desk
Are you struggling to scale your Microsoft Dynamics 365 Helpdesk Team to manage the challenges of widespread remote working? At QUANTIQ, we understand that users who normally work from organisational offices with established support ecosystems and immediate interpersonal access to other teammates can struggle with working remotely when working with technologies that they may be less familiar with.
If you're an IT professional tasked with supporting a remote working team you can now instantly scale your Firstline Support Help Desk with the experts at QUANTIQ.
Microsoft Announces New Offers in response to the COVID-19 Crisis
In support of individuals and organisations around the world responding to the ongoing COVID-19 crisis, Microsoft are announcing several new offers. These offers are intended to provide organisations with the personal and organisational agility they need not only to weather the current crisis, but to emerge with the foundations for continued business growth.
