Use contextual, embedded intelligence in Dynamics 365 Sales to predict customer needs and meet them with personalised and relevant interactions that maximise customer relationships and revenue. Plus find out what buyers are really thinking with social intelligence that reveals social sentiment and identifies potential competitive threats.

Take advantage of Dynamics 365 Sales customer insights. Optimise your email communications with embedded intelligence that lets you know when and how customers interact with your emails, so you can be more proactive and responsive in your communications.

Build trust with insights centred on specific customer needs and easily manage relationships at scale with integration between LinkedIn and Dynamics 365 Sales that unifies data and processes. Plus quickly create personalised sales documents with familiar Office 365 tools that enable simultaneous collaboration and editing.

Work on the go with Dynamics 365 Sales, even without connectivity, with modern mobile apps that provide contextual news, social data, and task flows. Plus increase user adoption and minimise training with rich, context-sensitive help and an intelligent, event-driven sales process.

Hit your numbers by setting goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards in Dynamics 365 Sales. Plus ease the onboarding of new sellers and align sales behaviour with best practices with interactive help and documentation.