Deliver consistent shopping experiences across different channels and for different devices with Microsoft’s fully-integrated omni-channel eCommerce platform, designed to help wholesale, distribution, manufacturing and retail organisations run their business, improve customer service and generate more revenue. With seamless integration with your Dynamics 365 for Finance & Operations system, you can set up a web store using existing product data, pricing agreements, discount rules, customer information and other business logic; you only need to manage this information in a single database. Adding an online sales channel for your business enables you to reach a global market 24/7, equip your clients to self-serve online and make your sales processes mores efficient. Whether you need a B2B or B2C eCommerce solution, our seamless integration with all business logic and data in your ERP system makes Dynamics 365 for Finance & Operations a valuable source of real-time product, inventory and pricing information for you and your clients who shop your online web store.

Seamless integration

Create a single customer identity and enable managing the customer account, order history, wish lists, and loyalty through the online store. The eCommerce experience is integrated with a highly-scalable Retail server that exposes all required customer experiences. The platform supports integrated payments and Open ID integration to provide seamless user authentication. By using this suite of eCommerce features, you can centrally manage products, merchandising, and order fulfilment for all aspects of your online sales channel.

24/7 self-service portal

Small orders that cost a lot of time and money in relative terms are no longer an issue. The online portal allows your customers to self-serve in a business environment that is open 24 hours a day. Changing from manual to online ordering will reduce the error rate and improve customer retention rate.

Catalogue navigation

Use custom filtering and faceted search to navigate through thousands of products in your catalogue. Help your clients find their perfect product every time. All production information, order details including history and status and shipping information are available anytime. Your customers also benefit from seeing customer specific information thanks to the unique integration with your Dynamics 365 for Operations solution. You can show the products you want to the customers you want and fulfil your customer’s requirements. Creating customer-specific product catalogues has never been easier. With the help of your electronic catalogue navigation, your customers will find the products they want instantly.

Web store management & CMS

You don’t need to be a web developer to manage your web store. Microsoft’s eCommerce platform lets you easily manage rich product content added to your Dynamics 365 for Operations master data. You can even maintain your store’s marketing content such as full-page banners.


QUANTIQ makes technology change easy to accomplish

Stuart Fenton - Chief Executive Officer