QUANTIQ is now an Avanade company

NEW Firstline Support

Instantly Scale Your User Support Team

Are you struggling to scale your Microsoft Dynamics 365 Helpdesk Team to manage the challenges of widespread remote working?

Click here for a comprehensive overview of QUANTIQ’s Firstline Support

QUANTIQ helping you Scale your Firstline Support Help Desk

Are you struggling to scale your Microsoft Dynamics 365 Helpdesk Team to manage the challenges of widespread remote working? At QUANTIQ, we understand that users who normally work from organisational offices with established support ecosystems and immediate interpersonal access to other teammates can struggle with working remotely when working with technologies that they may be less familiar with.

If you're an IT professional tasked with supporting a remote working team you can now instantly scale your Firstline Support Help Desk with the experts at QUANTIQ.

  • You do not need to be a previous client of QUANTIQ
  • You do not need to have a previous agreement with QUANTIQ in place
  • Firstline Help Desk Support Available within 2 hours
  • Firstline 24/5 Support is available as standard
  • Just Contact us now!

The Best People Always Available

QUANTIQ have some of the best Microsoft Dynamics 365 Global Experts on the QUANTIQ Support Team, who are available to help you today. Unlike some other partners, we celebrate providing access to our resources. And are proud to share that QUANTIQ fix 80% of Firstline User Requests on the initial call.

With QUANTIQ, you can be rest assured that you will always have the best resources available to ensure your Microsoft Dynamics Environment is always optimised.

How it works?

  • QUANTIQ will conduct a structured Onboarding Meeting with your team over 2 hours
  • You then only pay for the time you use through our flexible 'Bank of Hours' fee structure

Contact Us Today and We’ll Support you Immediately

We guarantee a 60 minute response time on all enquiries received during normal UK business hours. So, if you are operating an IT Help Desk that's struggling to cope, don’t struggle alone…contact us today and we'll support you immediately.

Following an initial 3 months of flexible support we will ensure we convert your agreement into a properly structured managed service based on your accurate usage data thereby offering you the greatest ongoing value.

To allow QUANTIQ to align appropriate and rapid support please complete the HelpDesk Support Enquiry Form here. This is mandatory in order to help our team align your request to the most appropriate team and will help us respond most quickly to your request.

Learn More

Managed Services

Our Managed Service Philosophy is first and most importantly 'client centric'. We offer a variety of support programs and can help you whether you are an existing QUANTIQ client or not.

Data Platform Health Check

Ensure the beating heart of your enterprise is fighting fit with our Data Platform Health Check Managed Service.


If you need immediate technical help with your Microsoft Dynamics 365 environment our QUANTIQ experts are only a click or a phone call away!

New Support Saver Plus

The NEW Support Saver Plus delivers immediate savings today whilst also optimising your Enterprise Technology Investments for the future.