The New Normal in ERP Deployment

The New Normal in ERP Deployment

It’s fair to say that ERP has had a mixed reception over the years. While it’s been touted as a means of streamlining commercial transactions there have been plenty of examples of projects that have gone horribly wrong.  It’s a situation that’s gradually getting better and companies have it in their power to ensure a speedy and cost-effective deployment.

According to a recent survey from Panorama Consulting Solutions, 88 percent of organisations thought their ERP implementation had been successful, an improvement on a similar survey in 2015 where just 58 percent had given ERP the thumbs-up.

Organisations have clearly got more attuned to the deployment and had overcome some of the difficulties. However, this apparent success isn’t all it’s cut out to be, the Panorama report points out many of the projects, although deemed successful,  were seen by the users as “underperforming”, which suggests that while ERP implementation is improving, there’s still some way to go.

So, how can the modern organisation be more assured about the success of its ERP deployment? What steps can they take to be more at home with the software?

It’s helpful to look at some of the problems that have bedevilled ERP projects in the past: over-elaborate solutions, out of control budgets, lack of technical staff, insufficient IT infrastructure, lack of involvement of key business units and poor training are among many of the reasons for failure.

But things don’t have to be this way. As a Microsoft partner, we at QUANTIQ have developed a way of working that can sidestep all the issues mentioned above, leaving users with an up-to-date and effective ERP deployment, one that embraces all modern thinking about the way that software is handled and developed. The company is immensely experienced at working with ERP and has a range of approaches: every customer has different needs and it’s important to find the right solution.

For a start, there’s no need to burden the software team with elaborate over-engineered products.  As Panorama pointed out, “Vendors like Microsoft provide many fully-functional products that are also scalable.” The consulting firm added, “however, many organisations are running old versions of these products.” What’s needed, then, is a way to ensure that a product like Dynamics is kept fully up to date.

Then, there’s the problem of the IT infrastructure. The modern way is to use some form of cloud deployment, indeed according to Panorama, only 37 percent of ERP deployments are wholly on-premise.  That’s not to say that cloud is the be-all and the universal solution to ERP setbacks – there’s a skillset involved but using a product like Dynamics can be the way forward.

What sets QUANTIQ apart is not just the years of experience in handling Microsoft Dynamics (D365) and the challenges faced by organisations in deployment but the knowledge that it has given us to help organisations down the ERP path.  This experience means that QUANTIQ is able to devote a lot of resources to understanding a customer’s needs, what software is right for their particular requirements and how exactly it all fits together. By introducing this element of consultancy, the customer can be assured that it’s going to be taking the right approach to ERP.

QUANTIQ has built on this bedrock of consultancy and has developed a series of QuickStart packages that can enhance and improve Dynamics. By finding out what a customer hopes to achieve and by recommending particular needs, the company can ensure that ERP projects are as painless as possible.

There is a range of solutions.  If required, an organisation can introduce HR functionality using pre-defined templates and be up and running in under 30 minutes. There are other modules too. QUANTIQ can supply Power BI in a box, a product that builds on the business intelligence solution provided by Microsoft within Dynamics, offering customers some more powerful capabilities.

The QUANTIQ model has the full range of financial functions: core ledger, sales ledger, purchase ledger, VAT, budgeting etc.  The company works closely with business units to make sure that all the relevant information is included and by using pre-defined templates will ensure speedy deployment.

QUANTIQ is constantly upgrading its offering to reflect current needs. For example, it has a Covid monitoring functionality to help organisations deal with the ongoing pandemic.

One of the key facets to this is the fixed price: organisations know in advance exactly what the cost is going to be, helping with budgeting. This certainly helps some organisations plan better; knowing what something is going to cost does avoid nasty surprises further down the line. However, while attractive to some, many companies do not need this approach. QUANTIQ’s methodology is to work with customers in assessing what’s required – a fixed price package may be appropriate for some; others want a more tailored solution.  The experience that QUANTIQ has in this field stands it in good stead when it comes to quantifying the way forward.

There are other facets to the QUANTIQ approach. One of the most important is the way that we have deployed agile methodology to improve the way that projects are being delivered, ensuring that implementations are not overly delayed while waiting some elements of the process but can be introduced in stages, without waiting to the end.  QUANTIQ have adopted some of the best of waterfall methodology as well as agile, so that users are provided with a truly enhanced service.

One of the areas that many companies treat less seriously is training but this is an area that has definitely led to problems in the past. The QUANTIQ approach is different, users will be fully conversant with all aspects of D365, ensuring that organisations will be able to run things on their own. The fact that everything is built around pre-defined templates does make it easier but customers will be able to make the most of the software.

Rolling out ERP software will always remain a challenge; there are lots of elements to incorporate and plenty that can go wrong.  But by using QUANTIQ’s deployment of D365, allied with its strength will mean that all customers will benefit – whether they’re drawing on the company’s add-ons or opting for a more tailored solution, the ERP rollout will proceed more smoothly.

To get started with your successful ERP project, contact our experts today.