What’s new for 2021 in Dynamics 365 Customer Engagement?



What's new for 2021 in Dynamics 365 Customer Engagement?

Wave 1 enhancements to Customer Engagement are due to be released from April of this year – great news for clients both old and new!

In this power briefing you'll learn about the new features coming within the application and how Customer Engagement can elevate your customer management and insights, across the enterprise.

Attend and hear about deeper personalisation and the additional channels to engage and reach your customers with Dynamics 365 Marketing. You’ll learn about the exciting updates to the mobile app in Dynamics 365 Sales and much more with Dynamics 365 Customer Service and Dynamics 365 Field service!


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